Traduction de «Prise d'appel de groupe en fonction » (Français → Anglais) :

(Return tabled) Question No. 864 Ms. Kirsty Duncan: With respect to mental health and suicide in the Canadian Forces (CF), including regular forces, reservists and veterans, as well as among Royal Canadian Mounted Police (RCMP) veterans: (a) what does history and research show from the First World War (WWI) and the Second World War (WWII), regarding the percentage of Canadian veterans who suffered some degree of Post Traumatic Stress Disorder (PTSD) and how it might have impacted their ability to (i) hold down jobs, (ii) maintain relationships, (iii) overcome substance abuse, (iv) maintain their will to live; (b) how are suicides tracked for CF regular forces, reservists and veterans, including RCMP veterans, (i) has the tracking method ch ...[+++]anged over time (from 2000 onwards) for any of these groups, including name changes (e.g., suicide versus sudden death) and, if so, how, why and when, (ii) how are suicides tracked among veterans who may not be known to Veterans Affairs Canada (VAC) and who may be under other types of care (e.g., in hospitals) or in homeless shelters, prisons, etc.; (c) what are the identified gaps in tracking for each of the identified groups and, for each gap, what action items (i) are planned (including predicted start and completion dates, and necessary funding), (ii) are being implemented (including predicted completion date and necessary funding), (iii) have been completed to address the problem; (d) how are suicides investigated for each identified group today and, for each group, for the years 1990 to the present (or years available), (i) what percentage of victims were known to either the Department of National Defense (DND) or VAC prior to the suicide, or to the medical, social-aid or prison system, (ii) what percentage had attempted suicide before, (iii) what percentage suffered from an identified Operational Stress Injury (OSI), including PTSD, anxiety, depression or substance abuse, (iv) what percentage suffered from acquired brain ...

1. Where a call for proposals specifies a two-step evaluation procedure, only those proposals that pass the first step, based on the evaluation against a limited set of criteria, shall go forward for further evaluation.

Moreover, the Appellate Body considered that the panel erred in not addressing the claims under the WTO Subsidies Agreement, but the Appellate Body was not in a position to rule on these issues itself.

[Text] Question No. 171 Mr. Bill Casey: With respect to Bill C-25, An Act to modernize employment and labour relations in the public service and to amend the Financial Administration Act and the Canadian Centre for Management Development Act and to make consequential amendments to other Acts, which received its first reading on February 6, 2003: (a) have steps been taken to anticipate the cost of implementing the transition of the title “Public Service of Canada” to “Federal Public Administration”; (b) if yes, what steps have been taken and what is the a ...[+++]mount of the anticipated cost of changing this title; (c) how many legislative acts will this title transition affect; (d) is this change of title to be retroactive to all relevant legislation; and (e) if yes, what is the anticipated cost of making this change retroactive to all relevant legislation and departmental material?

In both cases the Appellate Body also agreed with a cross-appeal by the EC and reversed the Panel's conclusion that safeguard measures could be taken without showing that the increased imports result from "unforeseen developments" as required by Article XIX GATT 1994.

The function most typically managed by a call centre outsourcer is the customer service via telephone.