Traduction de «Service quality » (Anglais → Français) :

overall service quality | service performance

assure quality of AIM services | undertake quality assurance activities for aeronautical information management services | assure AIM service quality | ensure quality of aeronautical information management services

contribute to cost-effective physiotherapy services | contribute to safe physiotherapy services | contribute to quality physiotherapy services | undertake physiotherapy service quality activities

degree of individual service | level of service | quality of service

automatic observation of the service quality

Managing Service Quality [ Quality Service Management ]

apply quality-standards in social-services | maintain quality standards in social services | apply quality standards in social service | apply quality standards in social services

Quality systems: model for quality assurance in design, development, production, installation and servicing [ Quality systems - Model for quality assurance in design /development, production, installation and servicing ]

Quality assurance in services : an ISO-9000 workbook for small professional service firms [ Quality assurance in services ]

quality of service | QoS | service quality

Passenger rights have been considerably strengthened for air travel, making Europeans more secure in enjoying the freedom to work and travel throughout the Union. National authorities need to intensify the follow-up of complaints. Passengers using international transport by rail and sea will benefit from similar rights under forthcoming legislation. Coach travel would also benefit from greater attention to quality of service. Quality of service is an important competitive asset in all modes. Attention should be paid to increasing effective access to transport for passengers with reduced mobility.

(12) "assured service quality (ASQ) connectivity product" means a product that is made available at the internet protocol (IP) exchange, which enables customers to set up an IP communication link between a point of interconnection and one or several fixed network termination points, and enables defined levels of end to end network performance for the provision of specific services to end users on the basis of the delivery of a specified guaranteed quality of service, based on specified parameters.

51. Emphasises the ambiguity with regard to Member States’ right to insist upon social, environmental and quality criteria in public procurement tenders and contracts, and draws attention to the changes in the legal framework brought about by the Lisbon Treaty and the European Charter of Fundamental Rights; in the context of fair trade, the prevention of a race to the bottom and the delivery of quality services, calls for the extension of the concept of ‘most economically advantageous offer’ such that calls for tender and procurement contracts, as well as subcontracts for provision of SGI, including SSGI, would have to include the relevant Member State's national and/or local social, environmental and ...[+++]service quality criteria, which should be linked to best international practice; stresses that, in order to maintain standards, criteria for acceptance of tenders must not be based solely on price; urges that reforms take into account the specific status of not-for-profit and social economy providers;

119. Recognises what has been achieved by the Member States in the field of care for older people, but calls on them to bring greater attention than hitherto to bear on the enforcement of, and compliance with, quality criteria for service provision; believes that Member States and the Commission should improve cooperation as regards the supervision of care services and that, to that end, the Member States could consider setting up a network of national care contact points, that could be used both at national level and within the EU to obtain information about the care services available and their quality and to lodge complaints about service quality;