Traduction de «Bureau du service téléphonique » (Français → Anglais) :

‘telephone service’ means calls (including voice, voicemail and conference and data calls), supplementary services (including call forwarding and call transfer) and messaging and multi-media services (including short message services, enhanced media services and multi-media services).

(c) "publicly available telephone service" means a service available to the public for originating and receiving national and international calls and access to emergency services through a number or numbers in a national or international telephone numbering plan, and in addition may, where relevant, include one or more of the following services: the provision of operator assistance, directory enquiry services, directories, provision of public pay phones, provision of service under special terms, provision of special facilities for customers with disabilities or with special social needs and/or the provision of non-geographic services.

Member States shall take all necessary steps to ensure the integrity of the public telephone network at fixed locations and, in the event of catastrophic network breakdown or in cases of force majeure, the availability of the public telephone network and publicly available telephone services at fixed locations.

1. Member States shall, where appropriate, take specific measures for disabled end-users in order to ensure access to and affordability of publicly available telephone services, including access to emergency services, directory enquiry services and directories, equivalent to that enjoyed by other end-users.

The basic telephone service should provide a normal telephone line, directories and directory enquiry services, public pay-telephones and, where appropriate, special services for disabled users and other special social groups at affordable prices.

The Directive concerns the harmonisation of conditions for open and efficient access to and use of fixed public telephone networks and publicly available telephone services in an environment of open and competitive markets, in accordance with the principles of open network provision (ONP).