Traduction de «Commerce électronique pour les détaillants canadiens » (Français → Anglais) :

The present Communication examines the steps that are required to tackle the interface between e-commerce and financial services, end the fragmentation of the market for retail financial services and boost consumer confidence.

D. whereas cross-border delivery is considered to be an obstacle by 57 % of retailers, while one in two consumers declare they are worried about delivery in cross-border transactions; whereas delivery concerns (including product returns) and high delivery costs are the top two concerns of consumers in relation to online shopping, contributing to low consumer confidence in cross-border e-commerce;

18. Notes that the rapid development of e-commerce has delivered significant benefits for consumers and businesses in terms of innovation, new market opportunities and growth, improved choice, enhanced competition and lower prices; notes, however, that shops are now facing new challenges, thereby making multichannel retail strategies even more important; encourages retailers, in view of the social and cultural role of retail, to make the most of innovative technologies and to develop new business models for their on-line customer base while also expanding the shopping experience in the brick-and-mortar shop, by inter alia, increasing s ...[+++]ervice levels, both before and after the sale;

18. Notes that the rapid development of e-commerce has delivered significant benefits for consumers and businesses in terms of innovation, new market opportunities and growth, improved choice, enhanced competition and lower prices; notes, however, that shops are now facing new challenges, thereby making multichannel retail strategies even more important; encourages retailers, in view of the social and cultural role of retail, to make the most of innovative technologies and to develop new business models for their on-line customer base while also expanding the shopping experience in the brick-and-mortar shop, by inter alia, increasing s ...[+++]ervice levels, both before and after the sale;

19. Calls on the Commission, when the obstacles to the integration of the retail side of the internal market have been removed, to assess the possibilities for establishing a definition of conditions and a logo for a European trustmark in order to guarantee greater certainty in the area of cross-border e-commerce, and in this connection to ensure a general legal framework for voluntary trustmarks, as it was called on to do in Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of ...[+++]information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce) ; recommends that this should involve:

19. Calls on the Commission, when the obstacles to the integration of the retail side of the internal market have been removed, to assess the possibilities for establishing a definition of conditions and a logo for a European trustmark in order to guarantee greater certainty in the area of cross-border e-commerce, and in this connection to ensure a general legal framework for voluntary trustmarks, as it was called on to do in Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of ...[+++]information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce) ; recommends that this should involve: