Traduction de «Procédure de traitement des appels par le standardiste » (Français → Anglais) :

28. Stresses that the consumers’ possibilities of claiming their rights should be increased; calls on the Commission to propose measures for setting up accessible and independent complaint handling procedures and means of redress which will ensure the effective protection of the rights of passengers and will guarantee that they receive the compensation they are entitled to in a timely and efficient manner; calls for the national EBs or a new EU EB to assist consumers in their complaints, especially cross-border; stresses the need for fixed deadlines for responding to passengers’ complaints, similarly to other Regulations on passengers ...[+++]’ rights, and for considering making the decisions of the NEBs binding in order to ensure that they are recognised by courts and complied with by air carriers and other actors involved; calls on the Member States to deploy sufficient resources for national enforcement bodies and impose on them proportionate power to sanction;

The name and locality of the recipients of Union funds should be published for prizes, grants and contracts awarded following the opening-up of a public procedure to competition, as it is the case in particular for contests, call for proposals and call for tenders, in the respect the principles of the TFEU and in particular the principles of transparency, proportionality, equal treatment and non-discrimination.

1. Subject to national law requirements, NCBs are authorised (i) to carry out on-site inspections, including unannounced ones, at cash handlers’ premises to monitor their banknote handling machines, in particular the machines’ capacity to check for authenticity and fitness and to trace suspect counterfeit euro banknotes and euro banknotes that are not clearly authenticated to the account holder; and (ii) to verify the procedures governing the operation and control of the banknote handling machines, the ...[+++]treatment of checked euro banknotes and any manual authenticity and fitness checking.

The request for the application of the expedited procedure or the urgent procedure must be submitted in an unambiguous form that enables the Court Registry to establish immediately that the file has to be dealt with in a particular way.

5. Underlines the fact that there is no exception to the rules and procedures of the Stability and Growth Pact but calls on all EU institutions to accept their responsibility in the implementation and control of, and compliance with, the Stability and Growth Pact; calls for all Member States, large or small, to receive equal treatment; considers that, to achieve that, the Commission's role, particularly in launching the excessive ...[+++] deficit procedure, should be enhanced; calls on all Member States to successfully conclude the examination of the Stability and Growth Pact during the Luxembourg Presidency by seeking strong, fair and workable solutions on each chapter heading, as defined by the ECOFIN Council on 13 September 2004, while strengthening the preventive aspect, paying greater heed to differences in economic situations and improving the implementation of the excessive deficit procedure (the corrective part of the Pact) and economic governance;

14. Calls for processing procedures for asylum applications to be streamlined, with a view to making them more transparent (in particular information as to the procedure, access documents, the right to defence and cooperation with the public authorities) and speedy in the interests of the asylum seeker and the host state, while guaranteeing a means of judicial appeal or appeal before an independent authority; takes the view that a ...[+++]n asylum seeker cannot be expelled until his right to appeal has been exhausted.