– invite les États membres à soutenir l'émergence d'acteurs à double compétence sociale et technique en matière d'économies d'énergie, comme les métiers de la médiation sociotechnique, ainsi que les efforts de formation des métiers techniques à une approche plus sociale de la question de l'efficacité énergétique, et inversement;
– calls on the Member States to support the emergence of individuals and bodies which have the skills to address both the social and technical aspects of energy saving, such as the members of the professions which provide an interface between the social and the technical, and efforts to train members of technical professions to take a more social approach to the issue of energy efficiency and vice versa;