Le chiamate da rete fissa sono diminuite poiché i clienti prediligono soluzioni alternative, quali i servizi VoIP (Voice-over-IP) e le chiamate da rete mobile, ma anche fornitori alternativi, ad esempio gli operatori OTT (Over-The-Top).
There has been a decrease in volume of fixed calls as customers have turned to alternative solutions, such as voice-over-IP (VoIP) and mobile calls, but also to alternative providers, like over-the-top (OTT) players.