Ce que nous constatons, c'est qu'au fur et à mesure que l'on encourage les ministères à adopter le principe de la participation aux frais, et qu'ils y ont davantage recours, le public pose des questions et oblige les ministères à prouver que ces frais correspondent aux véritables coûts du service en question.
We use that as our benchmark to carry out audits of that. We're finding that as departments are encouraged to go to user fees, and resort more to that, it's causing people to question the level of the fees and forcing departments to demonstrate that on the one hand, that's what the service really costs.