Traduction de «Service de répondeur téléphonique » (Français → Anglais) :

(c) "publicly available telephone service" means a service available to the public for originating and receiving national and international calls and access to emergency services through a number or numbers in a national or international telephone numbering plan, and in addition may, where relevant, include one or more of the following services: the provision of operator assistance, directory enquiry services, directories, provision of public pay phones, provision of service under special terms, provision of special facilities for customers with disabilities or with special social needs and/or the provision of non-geographic services.

1. Member States shall, where appropriate, take specific measures for disabled end-users in order to ensure access to and affordability of publicly available telephone services, including access to emergency services, directory enquiry services and directories, equivalent to that enjoyed by other end-users.

3. Member States shall ensure that all end-users provided with a connection to the public telephone network can access operator assistance services and directory enquiry services in accordance with Article 5(1)(b).

(b) at least one comprehensive telephone directory enquiry service is available to all end-users, including users of public pay telephones.

A centralized telephone answering system using voice mail to answer all seniors' inquiries about government programs will have a huge impact on the quality of services provided to seniors.

Its latest idea is to set up a centralized answering machine system using voice boxes to answer queries from seniors.